FAQS

Choose a product and its options, select “Add to cart”, then open your cart and follow the checkout steps.

Delivery charges depend on your order and destination. Review the available options and total at checkout, and see our delivery information for more details.

Please contact us to request help with your account.

Should your product meet our criteria for return & Exchange simply read and follow our process for gift returns located on our terms and conditions page. (Gift Tree’s Policy on Returns & Exchanges)

Available payment methods are shown at checkout. For assistance, please contact us.

Prices are shown in Australian dollars. Review any applicable tax and the final total at checkout before placing your order.

Delivery estimates depend on your item and destination. Please see our delivery information before ordering.

If you have a question about an existing order, please contact us with your order number.

Processing times vary by item. Please check the delivery information and contact us if timing is important.

Your security is paramount, Gift Tree Ltd has taken every precaution to protect your privacy as per our policy. For more information please read our privacy policy located on the ‘Terms & Conditions’ page

Please visit our contact page for the available ways to get in touch.